FAQ

Julia at AdminAnywhere provides a friendly, professional and reliable admin service, at a very competitive rate. Julia brings a broad range of skills and expertise to provide a cost effective solution for your business, tailored to solve your business admin headaches.

Cost savings to you are made on recruitment advertising, training and ongoing costs such as holiday and sickness pay. NI contributions, tax, pension etc. are all avoided. You just pay for the hours worked, so you’re paying for 100% productivity, and not for quiet times in the business; not even the tea breaks. There is no need to provide office space or equipment for a Virtual PA. I have my own office providing all the necessary equipment and resources required. Although I am also available to work from your office if you’re local; sometimes you just have to be on-site to help.

You may already have a specific task that you need assistance with; however if you are unsure where to start, have a look at what admin you do each day/week and make a list. I can help you to identify what you could outsource and help you to prioritise. We meet to discuss your admin requirements. A free, no commitment initial consultation meeting (up to 1 hours) is available (see below). A proposal is drawn up, and once the contract and T&C’s are agreed, we can get started. You send me the work you need completing in the most convenient way for your business, e.g. email, shared file. The work is then completed to meet your set criteria and timescale and returned to you via your preferred route. Where the opportunity exists, I prefer to send the work to you for approval prior to final presentation. This will usually be done electronically, by email or via a shared folder (eg Dropbox, Google Drive, 365 etc).

Of course! A face to face initial meeting is good for both of us to build trust in the business relationship, especially for local clients. A free, no commitment, 1 hour initial consultation meeting is available to all my local clients. I am happy to travel to your business address or agreed meeting point, especially if you are in easy reach of Bolton or Bury (Lancashire, UK). Or we can meet virtually via Teams, Zoom, or Skype. Travel costs for initial meetings within a 6 mile radius/or 20 minutes travel time, will be met by AdminAnywhere, but subsequent visits and destinations over 6 miles away, are likely to be chargeable to the client. This will be discussed and negotiated as appropriate. I work from my home office so for safety and insurance reasons, personal visits to my premises are not permitted. I prefer to meet up at a coffee shop, café or hotel reception. I can visit your business premises as long as it isn’t your home too.

We understand that our clients are very busy, so the admin is often one of those jobs that has been left until the deadline is looming & It’s one of the reasons VA’s exist. AdminAnywhere will never knowingly undertake work which cannot be completed within the required timescales. So I will need to assess your requirements in line with consideration for existing clients’ commitments and scheduling.

We adhere to the Data Protection Act 1998 and are registered with the Information Commissioners Office under the trading name of Julia Page reference ZA005005 .We will also comply with the GDPR regulations from 25th May 2018 acting as a Data Processor on behalf of our clients. All work and data stored/processed/transmitted/disposed of, on behalf of our clients will be conducted within strict confidentiality guidelines and regulatory requirements. Client contact data is never shared with other clients and never used by AdminAnywhere//Julia Page for own business purposes.   AdminAnywhere/Julia Page respects the wishes of my clients regarding confidentiality. Whilst I love to share experiences of the variety of businesses I support and types of work completed, reference to the actual business name and individuals is kept anonymous unless the client approves me to name them specifically. Information Security, IT Systems, Protection and Back-up. All client work is stored and backed up securely in a highly secure encrypted cloud storage service. Documents can be shared with clients via Google Drive, Dropbox, MS365 or other cloud storage/sharing suppliers. AdminAnywhere’s IT systems are maintained by an IT support security professional. Anti-malware protection is continually monitored and updated. When a client leaves our service any documentation – electronic and physical – is securely deleted and shredded.

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